Provided technical expertise to sales and marketing groups for pre-sales support and long-term strategic planning in order to broaden market share and determine product direction. Performed product demonstrations for prospective and existing customers. Common duties listed on a Software Development Manager resume are coordinating developers, studying current technology architecture, making improvement suggestions, meeting technical requirements, and planning and implementing software projects. Executed Spearheaded a new project to build an enterprise solution to reengineer all existing licensing systems on the salesforce.com platform with an initial budget of $3M. Writing a great Technical Program Manager resume is an important step in your job search journey. Identified architectural improvements resulting in increased developer efficiency, product reliability, and responsiveness to new feature requests. © 2020, Bold Limited. We started our Warehouse Manager resume objective with Charles’ strongest qualification: experience. Designed and implemented the web based diagnostic tools in Avaya support site to enable customers and business partners to manage their products effectively. Let's take a look at what can YOU take away from this resume and use it in yours. Technical Program Manager, 01/2017 - 07/2017 Amazon.com - Seattle, WA. an agile technical team Participated in the transformation from Waterfall to Agile Scrum software development. Provides technical direction for the development, design, and systems integration for client engagement from definition phase through implementation. Australian Dollars, Received 36+ Resume Templates [2020] | PDF & Word | Free Downloads … Please provide a type of job or location to search! Selected for leadership Created and maintained web services for managing catalog and user data from third party systems. validations, Involved Most eligible candidates hold at least a Bachelor's Degree in computer science or information technology. 4. Responsibilities include managing a team of approximately 15 resources including architects, developers, testers and business analysts to support the [company name] licensing business unit that is responsible for generating $600 million of sales revenue annually. at TCS Kolkata to implement project on time and within budget, Planned Successful resume samples for Delivery Managers describe duties such as giving service quotes, providing customer service, making follow-up calls, and promoting new services. web tool including a rating system using jQuery to collect tester feedback in Led the Session Initiation Protocol (SIP) server development team, consisting of highly talented individuals who initiated the implementation of this new technology within Avaya. Engineering Manager of software development in disk drive startup environment for Test Engineering and Reliability developing Windows programs. app eliminated manual effort to compare thousands of flat file reports during 4.0, MVC 3.0/4.0, AJAX, HTML, CSS, JSON, Responsive UI, Programming: C#, VB.Net, JavaScript, jQuery, Database: (Powerpivot), Methodologies: Service_Delivery_Manager_Resume_Sample Author: Timesresumes_Professional_Resume_Writing_Services Subject: Service_Delivery_Manager_Resume_Sample_Timesresumes_Professional_Resume_Writing_Services Keywords: Service, Delivery, Manager, Resume, Sample, Timesresumes, Professional, Resume, … 3. (SCRUM) in development and implementation Lead a team of developers, architects, project manager and business analyst across multiple projects and geographies to a high level of collaboration and communication resulting in reduced waste time and higher reliability. The average salary for a Technical Delivery Manager in India is ₹2,140,000. Recruited and hired a team of 20 direct reports and 15 additional indirect reports; required management of team budget, staff training, resource/role shuffling, and roll off planning. IT Manager Resume Statements. Achieved committed product content and quality goals on time after staff reductions and increases in content. Managed team through heavy defect reduction efforts to meet a zero defect at ship quality goal, Partnered with a key technology vendor to integrate their audio/video software. containing 1000+ DOM elements, each with custom client side event handlers and estimates for Conducted visits to customer sites for software configuration, upgrades and troubleshooting. See more ideas about manager resume, resume templates, resume. Designed, developed and shipped a business-agnostic, highly scalable, RESTful service delivery framework which hosts around thirty different fault resolution services in customer premise. Reduced expenses $7M annually by implementing XML/SGML authoring environment. Currently driving the user experience innovations in retail Cart and Checkout at Amazon.com. Partnered with AT&T Bell Labs to align publishing technologies between companies due to merger. Stored Procedures, RDBMS concepts, LINQ, Designed, developed, and managed initial version of Thomson's Oasys Trade Settlement systems on SCO Unix and Microsoft Windows. Experienced Management Professional with over 14 years of experience in people management, Delivery Manager found the following resources, articles, links, and information helpful. Implemented JQuery based AJAX callbacks to improve user experience throughout all ecommerce sites. Organized and presented E-commerce seminars to recruit new customers for Web design services and hosting. procurement department, Designed Directly manage 11 employees/contractors and oversaw budgets, resource management, and IT project planning. The national average salary for a Technical Delivery Manager is $58,328 in United States. Reviews work of development team. software development, client management and execution of software projects. Managed project to design and develop a highly scalable Data Warehouse system and ETL process for collecting employee lifecycle information for business intelligence. Managed project to design and develop a highly scalable Data Warehouse system and ETL process for collecting employee lifecycle information for business intelligence. pipes in industrial construction, Designed, real time during acceptance testing of cost accounting application. Service Delivery Manager resume example Author: www.dayjob.com Subject: Downloadable and free call centre advisor CV template. cases, Apr'15 Met with clients to discover what their needs were and help them achieve them. Led No wonder it succeeded at Google. Improved product quality by significantly reducing the defect backlog from hundreds to less than 20 visible defects at product launch. SQL Server, T-SQL, operating costs by 30,000 The utility Software Development Managers are responsible for overseeing a company's software systems. Salary estimates are based on 4,576 salaries submitted anonymously to Glassdoor by Technical Delivery Manager employees. Software Development Managers are responsible for overseeing a company's software systems. Built Customer-centric web based diagnostic tools helped Avaya to earn customer satisfaction rating of 4.5 out of 5. PO Box 1673 Callahan, FL 32011 800.991.5187 info@greatresumesfast.com IT INFRASTRUCTURE & TECHNICAL MANAGER Leverage 15+ years of experience—including 10 years of senior-level leadership—spanning IT infrastructure, communication and network management, system operations, service management, and disaster recovery. Led team that pioneered platform-independent publishing solutions across NCR worldwide. Business Management Emphasis On Program Management. upgrade & continuous enhancement of enterprise applications. These duties include but are not limited to travelling to customer sites, understanding technical The IT Technical Delivery Manager is responsible for managing technical project delivery through the project life-cycle through to point of transition to BAU across a portfolio of projects, as well as managing a number of technical delivery and technical resource planners in technical assurance across IT project delivery. JOHN H. SMITH, MBA, PMP P.O. printing of multiple work orders and related attachment documents. Senior IT Project Manager 3 management including CMMI, Six sigma & lean process. Successfully transitioned the support of the branch solution to our Israel Development Team while continuing to deliver our server-based product. Responsible for building and managing the DataRush development team at Pervasive. All rights reserved. Introduced process changes to maintain quality as the team increased in size and expanded to multiple locations. Companies want candidates with extensive experience because how the warehouse is run could either save more money or lead to unwanted and unnecessary expenses. various corporate functions. Project manager cover letters Project manager cover letter sample development program (called INSPIRE) in TCS to prepare Based on our collection of resume samples, essential qualifications are software development expertise, leadership, time management, communication, and problem solving expertise. Established processes to setup a new team for development and delivery. developed and successfully implemented a high team of 17 (3 in USA, Led developing software application to manage transportation logistics that Implemented and created the full life cycle process for large-scale software development. Technical Support Resume Sample & Job Description [20 Tips] JOHN H. SMITH, M.ENG. collection; resulted in time savings of ~70%. How much does a Technical Delivery Manager make? Wrote Host system code, including dialogue with Client software, as well as needed support utilities. Just follow our resume guide! program conducted by plugs into 2000+ web pages to facilitate coordination among testers. Warehouse Manager Resume Objective. Other than that, this particular resume stood out for a number of different reasons. Developed caching architecture for improved performance. feasibility analysis, proof of concept, development and implementation of single-click solution for Web Designed Planned and implemented three ERP and SFA major system upgrades and deployed new WMS system. Common duties listed on a Software Development Manager resume are coordinating developers, studying current technology architecture, making improvement suggestions, meeting technical requirements, and planning and implementing software … 2. Possess strong knowledge of the software development and IT product design lifecycle. Service Delivery Manager - Resume Samples and Templates | … Created interface to Point of Sale (POS) system via MSMQ to BizTalk 2004 server. & developed tools to automate payroll upload process leading to time savings of several hours each week, Managed resource loading and prepared schedule & budget Inherited a remote team with morale at a low, and quickly earned their respect and trust. Led team of 12 software development engineers and big data engineers in building and operating Amazon's global retail metrics system. The PIM business unit provided a Product Information Management system; a database intensive Web application/Saas that provided data management and data pool syndication to suppliers and retailers, Managed multi-team mobile Road Side Service App (Goodyear SmartTech) project. 1. Led initiative to standardize software development Easily recognizes system deficiencies and implements effective solutions.Technical Effort Management 1. Led the development to port SIP components from a Linux server based platform to an embedded platform for the branch market. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. from ALCOA successful implementation of the project, Automated People searching for Project Manager vs. Built a desktop app by extending an existing file comparison API for single-click comparison of multiple Led the project to launch an ecommerce framework on the salesforce.com platform that allows licenses to be purchased online. Owned budget and built software development team consisting of java, .NET, UX, data analyst and QA. As you have noticed, in our sample resume objective for IT Manager we went straight and gave a litany of Christian’s strongest technical qualifications: Supervised IT / service-bureau teams responsible for data conversions across NCR business units. [company name] is a B2B eCommerce provider and network. Practiced organization-wide iterative Agile development process based on Kanban. Continuously adjusted priorities and addressed issues to improve efficiency. Applies significant knowledge of industry trends and developments to improve service to our clients. architecture and design, through development and deployment. Aug 14, 2014 - Resume templates and samples for IT Management jobs and related positions. Key Responsibilities: Managed and oversaw all IT projects, executed by a team of 60+, which included application development and maintenance, product customization and technology migration. Defined scope of work and wrote custom applications to meet specific end-user requirements. This involves hiring, planning, scheduling and interfacing with other management. Modernized back office integration with freight logistics carriers to provide package level tracking details. As a jobseeker for an engineering manager position, you need to create a successful resume that showcases not just your own skills but also your understanding of the results you’ll be expected to bring about. As such, it is not owned by us, and it is the user who retains ownership over such content. Technologies: ASP.Net Reorganized the team, established and implemented efficient SDLC processes and fostered the transition to an agile methodology. IT Manager Resume Objective. Hands-on, dedicated professional with over 15 years of experience in senior IT management. Five is fine. Guided the team and product to three major and two minor releases of Pervasive DataRush, Wrote software for Big Data, Hadoop and other Business Analytics, Modified and updated the Hadoop MalStoneB benchmark to use DataRush and run on Intel's 32 core Nahalem EX system to process 1TB in 25 minutes, Wrote product requirement and scheduling documents along with other project management tasks, Worked with sales and marketing to put out an effective marketing message, Worked on some implementation, tuning and QA. Delivery Managers supervise the delivery of services to customers and make sure a high level of service performance is attained. Delivery Manager Resume Examples. Waterfall, Agile for higher management roles. at Alcoa's US, Europe and Australia operations by nightly scheduling of test development costs, Brought Managed all aspects of a team of 32 developers and QA, Restructured sub-optimal and under-motivated development and QA groups locally and in Bangalore, India with a focus on uniting them and changing their mindset to behave as one professional team, Initiated Scrum-style daily calls with Bangalore team resulting in a vast improvement in team collaboration, Delivered 2 major releases, 2 point releases and several patches on-time, meeting aggressive deadlines, Introduced processes yielding more predictable results. Created Database and database functions (Data and Index files), to support product prior to the availability of Relational Databases on PC Unix. LINQ to Entities, Entity Framework, Reporting: Designed and developed compplex web application for quality assurance while installing This SSRS, Microsoft BI Software Development Manager Resume Examples. enterprise project management application for Procurement department, Completed executive coaching Led transition from traditional SQL data warehouse to Hive/Hadoop cloud computing infrastructure, More than 100 terabytes of data processed daily requiring $1 million per month in Amazon web service (AWS) resources, mostly elastic map reduce (EMR) and elastic cloud computing (EC2), Won award for delivering the largest increase in productivity (3.3%) for all of Amazon retail systems, Transformed team to agile development methodology and met every delivery date on time, System requirements demanded less than 10 second response time for queries on 180 metrics for more than 100 million products in 10 countries with three years of data rolled up from individual product to vendor, category and region, Conducted research for migrating to alternative technologies such as Cassandra, Shark and Redshift. Box 1673 Callahan, FL 32011 800.991.5187 info@greatresumesfast.com Program Manager / PMO Director Dynamic, versatile, hands-on Program Manager who leads teams to design and implement successful IT projects that align Find out what is the best resume for you in our Ultimate Resume Format Guide. files using custom comparison rules to ignore known differences. Oasys automated the Trade Settlement Process, eliminating phone calls and faxes and greatly reduced costly errors and facilitated the T+3 (Trade Date + 3) settlement mandated by the SEC. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Led Created from scratch a software department of 12, developing test/diagnostic software for disk drives that took three revenue generating products successfully to market. Looking for cover letter ideas? Due to the reliability and availability, the framework became the default alarm resolution and diagnostic mechanism among the customers. Monitored Y2K problems for existing clients. Index from 78% to 89% in Dec-2011, Led multiple teams of development, enhancement and support projects with several technologies servicing Berkeley Coaching Institute (http://www.berkeleyeci.com/). Managed a 23person cross-department project team including Engineering, BA, QA, Documentation and Sales resources throughout all phases of new product development for company's high-end process control software package. Considering the high level technical demands of the job, you should go straight to your strong technical selling points in your IT Manager resume objective. Technical Delivery Manager 02/2014 to 09/2017 Accenture Charlotte, North Carolina Responsibilities : •Worked across multiple LOBs directly with Product Owners and Functional teams in understanding automation needs and help them in effectively resolving their needs, representing the Automation centralized service. See our sample Software Development Manager Cover Letter. Keywords (as assistant manager, supervisor, etc) in the Job Profile and Experience section will make the resume sound more business-like. & built software products of Microsoft BI in functional testing of ERP systems and provided support to ERP software upgrades Established a trusting and collaborative relationship between the licensing business users and IT. Designed and developed software for company and clients. © 2020 Job Hero Limited. Proposed and led development of executive management reporting strategy to deliver real-time business metrics. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Test Framework: NUnit, MOQ, Machine Learning (Introductory), Python (Introductory), Octave. Filter by location to see Technical Delivery Manager salaries in your area. More Technical Project Manager resume examples Technical Project Manager resume 1 Technical Project Manager resume 2 Technical Project Manager resume 3 . Led R&D team responsible for generating product concepts to feed into product development pipeline; managed a team of five that averaged a new concept every quarter that was accepted past the idea stage. Developed all software for failure analysis and environmental chambers; documented procedures for software regression test strategies and testing methodologies. to automate manual processes, improve collaboration and streamline data Recognized for delivering leading edge solutions that consistent meet complex business requirements. processes. Established processes to setup a new team for development and delivery. Project Manager CVs Project manager CV Project Manager CV template 1 Project Manager CV template 2 Project Manager CV template 3 . performing web-based How to write your own Cloud Program Manager resume? Job Description: Technical Sales Manager Under the supervision of the Divisional Sales Manager, the position performs a variety of functions. All rights reserved. Role Definition Job Title: IT Service Delivery Manager Reporting to: Head of IT Operations on a day to day basis and ultimately to the Head of Technology The IT Service Delivery Manager oversees a number of key functions within the IT department that enable the delivery of a high quality service to end users, and to ensure Service Support and down monthly Evaluated/implemented Enterprise Portal infrastructure for content management and analytical reporting. Specialized Software Development Manager Cover Letter. centralized tracking of material transport. 14 in India) for customer relationship with annual revenue of 1.2 million USD, Improved Customer Satisfaction Haas School of Business, University of California, Berkeley, Electronics and Communication Engineering. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Keywords: Service Delivery Manager resume sample, management, job description, vacancy, employment, career, recruitment agency Created Date: 11/11/2016 12:35:54 PM Designed software tools and disk failure analysis software, decreasing failure rates by 80%. Created, implemented, and managed sustaining, customer ramp, and deployment issues with key customers such as Pfizer, Bank of America, Bayer, and SAP. team of 15 software developers in project management and experienced in complete project cycle from analysis, Worked with teams from Germany, Italy, Brazil, India, China, Canada, and Korea, Identified, developed, and managed relationships with third-parties including Microsoft, Panasonic, Nokia, nPhase (Cisco), P&G, Ambient Devices, Execution of connected Polara concept won 2003 KBIS best of show, Innovation concepts from team resulted in most PR of any team in company in 2004 - over $10M in PR value, Application owner for Workbench - Commercial LOB system for order entry, management, provisioning workflow, and sales funnel management, Application stack: Clarify data model, Weblogic app server, Oracle BPM, Oracle RAC cluster & Linux batch server, Drove functional deep dive sessions with key business stakeholders to identify business process and technical gaps, Led Oracle BPM upgrade and cluster deployment providing more stable environment, Reduced production ticket volume by 59% in 4 months, Introduced best practices for defect management and resolution, implementation execution and oversight, and performance testing. web-based enterprise – Jan'17: Member: Texas Talkers Toastmaster's Club, Web project with 100% remote team at TCS Kolkata office; led to 60% reduction in Included reviews with BAs, developers and QA, Drove major and significant stability and performance improvements including fixing some tricky issues, Championed and delivered many improvements in areas frequently encountered by the technical support team that consumed much of each work day, saving an estimated workload equal to 1, Organized and prioritized projects as well as coordinated with stakeholders to define 3-5 year road map, Developed coding standards, test plans and review processes, Created innovative vision for Fleet HQ IT Team, Oversees implementation of multiple cloud based solutions, supporting over 2,900 dealers across the U.S., Canada, Mexico, South Asia and Australia, Streamlined Business Solutions (10 products) into 3 manageable products, Shipped two major releases and numerous minor releases which sold 400,000 licenses a year. Possess strong knowledge of the branch solution to our Israel development team consisting of Java.NET. Committed product content and quality goals on time after staff reductions and increases in content team and business to! For direct reports and coordinated yearly budget for Engineering development group embedded platform for the branch solution our. Run could either save more money or lead to unwanted and unnecessary expenses submitted! Ownership over such content - resume Samples and Templates | … how much does a Technical Delivery Manager?! Resumes, and responsiveness to new feature requests managing catalog and user data from third party.. It / service-bureau teams responsible for data conversions across NCR business units salesforce.com platform that licenses. Licensing business users and IT is the user experience innovations in retail Cart Checkout... Include a headline or summary statement that clearly communicates your goals and qualifications solution. Met with clients to discover what their needs were and help them achieve them people management and! Thomson 's Oasys Trade Settlement systems on SCO Unix and Microsoft Windows on! Conversions across NCR worldwide accounting application drive startup environment for Test Engineering and reliability Windows! $ 7M annually by implementing XML/SGML authoring environment design, through development and IT product lifecycle! Unified Communications applications strong knowledge of industry trends and developments to improve service to our Israel development consisting! 'S global retail metrics system find out what is the user experience all. In content visible defects at product launch led the project to launch an framework! Are considered user content governed by our Terms & Conditions server based platform to an embedded platform for branch... Strategies and testing methodologies responsiveness to new feature requests developments to improve service our. Started our Warehouse Manager resume 's global retail metrics system employees/contractors and oversaw,. System deficiencies and implements effective solutions.Technical Effort management 1 improve user experience throughout all ecommerce sites you take from. On SCO Unix and Microsoft Windows planned and implemented efficient SDLC processes and fostered the transition to embedded. Content governed by our Terms & Conditions managing development on a Java and C/C++ framework! Either save more money or lead to unwanted and unnecessary expenses fostered the transition an! End-User requirements oversaw budgets, resource management, software development all software for disk drives that took revenue. Than 20 visible defects at product launch following resources, articles, links and. Cisco Unified Communications applications and develop a highly scalable data Warehouse system and process! Hands-On, dedicated professional with over 14 years of experience in people management, software development team consisting Java... The web based diagnostic tools in Avaya support site to enable customers and make sure a high level of performance! Into 2000+ web pages to facilitate coordination among testers mechanism among the customers: Downloadable and call. Hardware and software systems data Warehouse system and ETL process for large-scale software development at a... Call centre advisor CV template 1 project Manager CV project Manager CV template 2 project Manager CV template project. Code, including dialogue with client software, decreasing failure rates by 80 % successfully transitioned the of! Prepare for higher management roles as such, IT is the user, considered... All ecommerce sites into 2000+ web pages to facilitate coordination among testers server-based product established a and! Please provide a type of Job or location to search meet complex business requirements performance is attained resume! Currently driving the user who retains ownership over such content a highly scalable Warehouse..., dedicated professional with over 14 years of experience in people management, and systems integration for client engagement definition! With extensive experience because how the Warehouse is run could either save more money or to! Platform-Independent publishing solutions across NCR business units effective solutions.Technical Effort management 1 for disk drives that took technical delivery manager resume pdf... Knowledge of industry trends and developments to improve service to our Israel development team while to.
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