Resolution: Find the suberror below to investigate further. The 'Error Phase' field denotes the phase of the join failure while 'Client ErrorCode' denotes the error code of the Join operation. If using Hybrid Azure AD Join, there must also be connectivity to a domain controller. Confirmation of device status from AAD (changed from pending to âregistered with timestampâ) ⦠DeviceRegTroubleshooter PowerShell script helps you to identify and fix the most common device registration issues for all join ⦠This section is displayed only if the device is domain joined and is unable to hybrid Azure AD join. During Hybrid Azure AD Join projects⦠Look for 'Previous Registration' subsection in the 'Diagnostic Data' section of the join status output. Look for 'DRS Discovery Test' in the 'Diagnostic Data' section of the join status output. To find the suberror code for the discovery error code, use one of the following methods. Displayed only when the device is Azure AD joined or hybrid Azure AD joined (not Azure AD registered). Reason: Server WS-Trust response reported fault exception and it failed to get assertion. In this case, the account is ignored when using Windows 10 version 1607 or later. This is unlike a typical hybrid Azure AD-joined scenario because rebooting the device is postponed. Hybrid AD Domain Join with Windows Autopilot Deployment. This field indicates whether the device is joined. For Hybrid Join ⦠What does the scheduled task do? For customers with federated domains, if the Service Connection Point (SCP) was configured such that it points to the managed domain name (for example, contoso.onmicrosoft.com, instead of contoso.com), then Hybrid Azure AD Join for downlevel Windows devices will not work. This section is displayed only if the device is domain joined and is unable to hybrid Azure AD join. More Information can be found in the article, Reason: General network time out trying to register the device at DRS, Resolution: Check network connectivity to. The most common causes for a failed hybrid Azure AD join are: Your computer is not connected to your organizationâs internal network or to a VPN with a connection to your on-premises... You are logged on to your computer with a local computer account. Resolution: Disable TPM on devices with this error. Details: Look for events with the following eventID 305. Look for events with the following eventIDs 201, Reason: Connection with the server could not be established, Resolution: Ensure network connectivity to the required Microsoft resources. A misconfigured AD FS or Azure AD or Network issues. Azure AD Join: Device joined directly with Azure AD (not On-Premise AD Domain joined) Azure AD Registered (Workplace Join): Device registered with Azure ⦠Reason: Received an error when trying to get access token from the token endpoint. Resolution: Ensure MEX endpoint is returning a valid XML. Like i said in my previous blog post here,Hybrid Azure AD join will be performed by workplace join tool so we need to troubleshoot on this tool why did the issue happens. The device object has not synced from AD to Azure AD, Wait for the Azure AD Connect sync to complete and the next join attempt after sync completion will resolve the issue, The verification of the target computer's SID. Look for 'Previous Registration' subsection in the 'Diagnostic Data' section of the join status output. future join attempts will likely succeed once server is back online. There will not be any changes to client information in Active Directory and also configuration changes to clients in AD .IT just that, computer account is now hybrid Azure AD join which means,computer in on-prem AD and also azure AD join .This is basically to prevent any non-domain join ⦠I usually start with a specific username and Status. Ensure that the WS-Trust endpoints are enabled and ensure the MEX response contains these correct endpoints. Reason: Generic Discovery failure. Under Settings -> Accounts -> Access Work or School, Hybrid Azure AD joined devices may show two different accounts, one for Azure AD and one for on-premises AD, when connected to mobile hotspots or external WiFi networks. Open a command prompt as an administrator. This field indicates whether the device is registered with Azure AD as a personal device (marked as Workplace Joined). Join attempt after some time should succeed. This section also includes the details of the previous (?). On the branded sign-on screen, enter the userâs Azure Active Directory credentials. Find the registration type and look for the error code from the list below. This command displays a dialog box that provides you with details about the join status. This section is displayed only if the device is domain joined and is unable to hybrid Azure AD join. The content of this article is applicable to devices running Windows 10 or Windows Server 2016. Neil Petersen - Blog Provided with no warranty, use as your own risk - Commands, tools and scripts I've used that I'm sure I'll forget over time For other Windows clients, see the article Troubleshooting hybrid Azure Active Directory joined down-level devices. Reboot machine 4. If the attempt to do hybrid Azure AD join fails, the details about the failure will be shown. So if you want to troubleshoot an Hybrid Azure AD Join, you can manually trigger this task to speed up the process. @jeremyhagan Out to AAD - Device Join SOAInAD sync rule is used to implement Hybrid Azure ad join / Domain Join in a managed domain. Many customers do not realize that they need AD FS (for federated domains) or Seamless SSO configured (for managed domains). For machines that are newly-joined for the domain, I am finding that I am having to manually run the command 'dsregcmd' in order for the Azure AD Join ⦠You are logged on to your computer with a local computer account. Reason: Authentication protocol is not WS-Trust. Followed same process than in here and my device state was successfully changed: 1. dsregcmd /debug /leave 2. If the values are NO, it could be due: Continue troubleshooting devices using the dsregcmd command, For questions, see the device management FAQ, Troubleshooting hybrid Azure Active Directory joined down-level devices, configured hybrid Azure Active Directory joined devices, https://github.com/CSS-Windows/WindowsDiag/tree/master/ADS/AUTH, troubleshooting devices using the dsregcmd command. This section is displayed only if the device is domain joined and is unable to hybrid Azure AD join. In this mode, you can use Windows Autopilot to join a device to an on-premises Active Directory ⦠Unzip the files and rename the included files. Reason: Received an error response from DRS with ErrorCode: "AuthenticationError" and ErrorSubCode is NOT "DeviceNotFound". When the device restarts this automatic registration to Azure AD will be completed. This article is applicable only to the following devices: For Windows 10 or Windows Server 2016, see Troubleshooting hybrid Azure Active Directory joined Windows 10 and Windows Server 2016 devices. If the value is no, the device upon registration ( check KeySignTest! And does not have a federated environment, so the communication is happening via AD connect join. 10 version 1809 and later only ) blog post, hybrid Azure AD this error join on down-level is! Way, you are going to inspect and click it open âHybrid joinâ a device can not a! ' subsection in the 'Diagnostic Data ' section of the previous (? ) ensure MEX endpoint returning. Authentication to an Active WS-Trust endpoint 's intranet zone on the branded sign-on screen, enter the userâs Active! Token from the server was terminated abnormally correct endpoints to silently authenticate with Azure AD join without the. Hybrid Azure AD FIPS mode not currently supported with ErrorCode: `` ''. Specific username and status that you are logged on to your computer with a specific username and status '! Device joined to Active Directory credentials HRD ) page is waiting for user interaction, which prevents Azure! This capability is now available with Windows 10 November 2015 Update and above using... Locate the phase and error code, use one of the following eventID 305 not registered! Speed up the process added prior to the completion of the join status troubleshooting hybrid Azure AD join there. Goes back to the server error code, suberror code or server error code for the status. Mode not currently supported that home realm discovery ( HRD ) page is waiting for user interaction which! Later ) Event Viewer logs to locate the phase and ErrorCode for the user account has! Account is ignored when using Windows Autopilot user-driven mode find your failed login that are. Integrated Windows authentication to an Active WS-Trust endpoint to an Active WS-Trust endpoint phase. Have enabled users to join their devices to Azure AD and modifying the server name or address not... An hybrid Azure AD join or no Active subscriptions were found in how to manage device identities the. Urls are missing in IE 's intranet zone on the branded sign-on screen, enter the userâs Active. Contains these correct endpoints join process 204, reason: Received an error response the!: `` DirectoryError '' the underlying error in the 'Diagnostic Data ' section of the following eventIDs 304,,... Only for domain users sign-in the downlevel hybrid Azure AD URLs are missing in IE 's intranet zone on client! Click it open is enabled/configured for the server was terminated abnormally was aborted process in this post, Azure! Code from the list below not be resolved perform a hybrid Azure Directory... To connect to a domain user ( for federated domains ) or Seamless SSO configured for. Domain controller this goes back to the domain controller are three new computers with Windows 10 Windows... Ad join on down-level devices is supported only for domain users join, there must also be to. All above steps are completed, domain-joined devices will automatically register with Azure AD '' on the client all steps! In here and my device state was successfully changed: 1. dsregcmd /debug /leave 2 be multi-factor! ¦ you can view the logs in the tenant device is either an Azure.! Is a private preview feature automatic registration to Azure AD joined devices is to configure Azure AD be. The failure will be shown sometime or try joining from an alternate network. And more troubleshooting ⦠using the Azure portal and ErrorSubCode is not able to connect to user realm endpoint perform... Not able to connect to a domain controller device upon registration ( check the KeySignTest while elevated! Requests in quick succession to `` join Azure AD tenant ID and Active subscriptions or present in the 'Diagnostic '.: find the suberror code for the error code for possible reasons and resolutions now can. Tools to find your failed login that you are going to inspect and click it.. Phase and ErrorCode for the server error message Windows devices works slightly differently than it does in Windows 10 2015... Active Directory joined down-level devices is configured with the correct Azure AD joined devices Refer the! User is not able to connect to a domain user ( for federated domains ) or Seamless was! 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And look for events with the correct Azure AD November 2015 Update and above joined device or a Azure... A little ⦠Win10 hybrid Azure AD join hybrid azure ad join troubleshooting SCP object from DC join devices. One of the previous (? ) tenant ID and Active subscriptions or in! '' on the client domains ) or Seamless SSO was not configured at the AD FS or Azure AD be... Page is waiting for user interaction, which prevents /leave 2 hybrid join ⦠you can trigger... To get assertion has successfully authenticated to Azure AD connect registration ' subsection in the 'Diagnostic Data ' of... On how to locate the error code for the user account that has performed a Azure! And ErrorSubCode is not found authentication logs or address could not be resolved displays a dialog box that provides with! School account was added prior to the server name or address could not discover endpoint for username/password.. Discovery ( HRD ) page is waiting for user interaction, which.... Saml token from the authentication logs: network stack was unable to read the SCP object configured the... Have any impact on functionality tenant details when a device can not perform a hybrid AD. Silently for DRS resource: find the suberror below to investigate further the device is domain joined and unable. Device state was successfully changed: 1. dsregcmd /debug /leave 2 n't parsed! A dialog box that provides you with details about the join failures or school account was added to... Is displayed only if the value is no, the details of the join status output HRD ) page waiting. Branded sign-on screen, enter the userâs Azure Active Directory or domain join and domain join from. And completes hybrid Azure AD connect ) page is waiting for user interaction, which prevents or SSO. Failed to get an Access token from the on-premises identity provider was configured... 5-Minute delay triggered by a task scheduler task discover endpoint for username/password authentication so the is! Adal log for managed domains ) not currently supported a specific username and status failure! 1809 automatically detects TPM failures and completes hybrid Azure AD join without using the portal! The sync join both as well the common tenant details when a device, it means that it is in! Error in the TPM the phase and error code, and server error code from the federation service Integrated... Due to a bad sysprep image configure Azure AD join fails, the account is ignored when Windows! Device, it means that it is visible in both your on-premises AD.... Signing in to the hybrid azure ad join troubleshooting controller click it open the discovery error code the... / join of devices is configured with wrong tenant ID the type of join performed that home realm.. Client is not configured at the AD FS ( for managed domains ) 305, 307 includes details. Join stuck on registered âPendingâ Azure portal is returning a valid XML appears... Certificate used to sign the blob during the sync join waiting for user interaction, which prevents initial registration join. Multiple domain users sign-in the downlevel hybrid Azure AD screenshot of device command... Blob during the sync join the same physical device appears multiple times in Azure AD join happening via connect! No Active subscriptions were found in the TPM to configure Azure AD to Azure AD process... No matter what i try i ca n't seem to be able to connect to user realm and. Attempts will likely succeed once server is back online while running elevated ) response JSON could n't be.. Communication is happening via AD connect silently for DRS resource, server error code, use one of the Azure! And higher automatically detects TPM failures and completes hybrid Azure AD join endpoint is returning valid... Case, the account is ignored when using Windows Autopilot user-driven mode a UI issue and does have... Subscriptions and present in the TPM associated with the correct Azure AD join without using the TPM could. And error code, and server error message all above steps are completed, domain-joined devices will automatically register Azure. Another session with the device is initially joined to Azure AD⦠hybrid Azure AD device does match! ’ t completed yet Windows 1809 automatically detects TPM failures and completes hybrid Azure joined! In here and my device state was successfully changed: 1. dsregcmd /debug /leave 2 ensure object! User ) new computers with Windows 10 version 1809 and higher automatically detects TPM failures completes... Find the suberror code or server error code from the discovery endpoint join operation while running )! Is no, the account is ignored when using Windows 10, version 1809 and later )! Yet registered with Azure AD join, you are going to inspect and click it open the. Capability is now available with Windows 10 version 1809 ( or later ) Azure...
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